Contact & Support
Need help with your account, billing, credits, or a privacy request? Reach us by email — we read everything.
Last updated: [EFFECTIVE DATE — TO BE PROVIDED]
General support
Account access, billing and subscriptions, credits, website generation and editing, publishing, and anything else about using Zuqeva.
support@zuqeva.comPrivacy requests
Access, correct, export, or delete your personal data, or ask any question about how your information is handled.
privacy@zuqeva.comResponse time
We aim to respond to support requests within 1–2 business days. This is a target, not a guaranteed service-level agreement — complex requests (such as refund reviews, which are handled individually) may take longer.
Before you write
- Include the email address on your Zuqeva account so we can find you quickly.
- For billing questions, include the approximate date and amount of the charge. Never send full card numbers or passwords — we will never ask for them.
- For refund requests, see our Refund & Cancellation Policy for what to include.
Questions about this page? Contact us at support@zuqeva.com or see our contact page.